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Arrow Internet:
Pricing | Terms & Conditions | Signup Online | Customer Referral

NOTE: An Installer will call to set up an installation time with an applicant within two weeks of Arrow receiving the ISP application.
* Required

Physical Address:
* First Name: * Last Name:
Company (if applicable): * House Number:
* Street Address: * City:
* Postal Code: Work Phone:
* Home Phone: Cell Phone:

Billing Address:
If different than your physical address.
PO Box: City/Town:
Province: Postal Code:

Driving Directions:

Additional Comments:

RESERVE INFO: (for First Nation residents ONLY)
* Reserve Name: * Reserve Community:
Treaty # / Exemption:
(Required or GST will be charged)
Must be a 10 digit Status #.

Yes No

Health Centre Residence?
Yes No

I 100 (Residential)
Installation Fee*: $250.00+GST
Charge: $65.00+GST/month
Residential with VOIP
Installation Fee*: $250.00+GST
Charge: $90.00+GST/month
*Requires a VOIP router - $150.00+GST
How would you like your monthly statements sent to you?
Via Email
Current Email Address:

Mailed to my residence ($2.75 FEE)

NOTE: An Administration Fee of $2.75 (no GST) will be charged to your account on a monthly basis if you choose to have your invoices/statements mailed to your mailing address. There is no charge for email.

Please check off the boxes for additional hardware and or software and your Arrow Technician will install and configure the following you have chosen upon installation.

Network Router / Firewall -- $120.00+GST*
Protects your computer, data, resources and network from internet attack and unwanted traffic which will harm and slow down your computer and network.

VOIP Router -- $150.00+GST*
Allows you to plug your current phone into the router to use VoIP services. This router can will also provide wifi.

We can provide local numbers from the following areas. Please pick which area you would like you local number to show from: Calgary, Edmonton, Fort McMurray, Lethbridge, Red Deer, Grand Praire We maybe able to port your current land line to the VoIP system. Please check this box if you would like to use an existing land line number. (Our VoIP service representative with contact you directly to coordinate the transfer).

The Customer agrees that all equipment will remain the property of Arrow unless agreed otherwise. The Customer agrees not to sell, transfer, lease, or assign any interest in or mortgage or encumber all or any part of the equipment provided by the Company. The Customer agrees to pay Arrow the full cost of repair and/or replacement if damage occurs that is not the fault of Arrow.

Please check the below box and type in your full name if you agree with the ownership terms.


* Full Name:

I hereby authorize and request the installation of High Speed Internet Service at the above address. I understand and agree to the following:

  • I have read, understand and agree to the High Speed Internet terms of service contained as part of this form.
  • I will receive all Arrow by email at the end of each month, to the Arrow email account I was provided at the time of install.
  • I agree to pay the monthly fee for this service as listed on this form. If I fail to pay this fee my High Speed Internet service will be disabled until payment is received
  • A subscriber unit will be provided by the installer. The provided subscriber unit is owned by Arrow. If you cancel your internet service Arrow will remove the subscriber unit.
  • I will be contacted by an Arrow Installer to arrange an installation time.
  • Arrow will cooperate with law enforcement if a criminal violation is suspected

Arrow Technology Group
Santa Fe Plaza - 18236 102 Ave
Edmonton, Aberta T5S 1S7
Phone: (780) 701-4050
Fax: (780) 451-6050

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